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Book & Travel with Confidence

cogo has got your back  

Now that the DfE has clarified that schools and colleges can book trips abroad, we’ve been busy behind the scenes to make sure that you can still enjoy an incredible trip, with the same activities and experiences you are used to, but with additional COVID-19 safety precautions. 

The information below demonstrates that we have the necessary booking flexibility, financial protection, safety measures and emergency back-up to ensure that your group can book and travel with confidence. If you have any specific questions or require further reassurance, please get in touch. 

Financial Protection

Your booking is secure with COGO Travel. We are part of Class Tours Limited, a diverse and robust business which includes hotels and properties in France as well as a coach company and specialist school travel company in the UK.  We are in a strong financial position with thousands of travellers already booked for 2021 and 2022, demonstrating their faith in the business and confidence in our standards of care. 

Also, don't forget  you have the additional reassurance that all monies paid to COGO Travel are protected by ABTA and ATOL so you can organise your next trip with confidence.  All our overnight trips comply with the Package Travel Regulations which means that if we have to cancel or significantly alter your trip due to Foreign Office advice, we will either provide a suitable alternative for your group or provide a full refund.  We take this commitment very seriously and we can report that every group that we had to cancel during the pandemic has either received a full refund or has been happy to postpone their trip to a later date.

Quality assured 

We have specialised in group travel for over twenty years and have the experience and local knowledge to look after the specific needs of your group.  Because we organise educational trips, we are held to a higher account than other group tour organisers. In order to maintain our membership of the School Travel Forum (STF) and retain their prestigious Quality Badge, our safety management systems are audited every year by independent experts so you can be confident of our high standardsWe apply the same duty of care to our leisure and performing arts trips, as we do to our students groups, which means that you and your group are in safe hands. 

Support while you are away  

Unlike some tour operators, our experienced UK travel team is multi-lingual which means that we can easily deal with local operators on your behalf. What’s more, by having our own properties in France, our own coach company, and close relationships with airlines and ferry companies, we have the connections to get you home quickly and safely if need be.

Don’t forget, we provide 24/7 support to all our travelling groups and so if you come across a problem, or your plans have to change at short notice, we are here to sort it out for you. Plus, our local teams in France and Brussels are also on hand to liaise with local medical services and to advise on local health protocols if required, so we won't let you down. 

Additional group safety and wellbeing measures 

We have developed additional health and safety protocols for our travel partners, based on national and European public health guidelines and over the summer, qualified members of our leadership team have been working closely with our travel partners at Disneyland Paris and Butlin’s to ensure that accommodation and activities comply with our enhanced safety and wellbeing protocols for COVID-19. 

Disneyland Paris has put in place enhanced health and safey measures in line with the latest French government recommendations. These include:

 • Physical distancing to protect the magic
• Approprate protective face masks to be worn by all visitors aged 6 and over
• Alcohol-based hand sanitising stations
• Enhanced cleaning procedures
• Expanded health and safety training for Disney Cast Members

Our COVID-secure protocols can be found in the health and safety section of the Teacher Resources. 

THE COGO C-19 TRAVEL HUB ANSWERS ALL YOUR OTHER ‘WHAT IF’ QUESTIONS

We understand it can be overwhelming to consider all the ‘what if’ scenarios associated with organising a group trip abroad. 

COGO’s COVID-19 travel hub contains everything you need to plan your next group break including details of the additional financial protection and booking flexibility provided by COGO and more on our COVID-19 trip insurance and enhanced group wellbeing and safety protocols to keep your group safe. The COGO COVID-19 travel hub contains all you need to know before you go.